Emergency asbestos removal
A ceiling has come down. A pipe has burst onto old insulation. A builder has put a drill through something mid-job and stopped working. Whatever this emergency is, you do not need to know what the material is before you call. Tell us what you can see and we will tell you what to do next.
- Over 12 years in asbestos removal
- Qualified & insured
- HSE Compliant
- Most jobs completed within a day
Call first
We answer the phone 7am to 7pm, seven days a week, and take out-of-hours callouts when something cannot wait.
The kind of thing that counts as an emergency
- A ceiling or a section of it has come down on its own.
- A fire or a burst pipe has soaked or scorched material that looks old, or you know is asbestos.
- A builder has drilled, cut or knocked through something mid-job and everyone has stopped.
- A storm has taken a roof off, or torn sheeting loose.
- You started taking something down yourself and stopped halfway, because it did not feel right.
Not sure it is any of these. Call anyway. Telling us what you can see costs nothing and takes a minute.
What to do while you wait for us
None of this needs any equipment or training. It is about not moving air through the room and not moving the material.
- Leave the room. Close the door behind you.
- Keep everyone out, including pets. A closed door is the barrier that matters.
- Do not sweep it up, however tempting that is. Sweeping is what puts fibres into the air.
- Do not use a vacuum cleaner. An ordinary hoover does not filter fine enough and blows fibres straight back out.
- Do not put a fan on, open windows to "air it out", or use the air conditioning. Moving air moves fibres.
- Do not let anyone go back in to look, photograph it through the doorway if you can.
Whatever it turns out to be, we take it from here
Note
You do not need to identify the material yourself
Most of what causes a panic call, cracked cement sheet, a soaked ceiling tile, a punctured board, is not something you can safely confirm by eye, and we do not expect you to. We will tell you what it is. If it needs somebody with a licence, we will tell you that too, and what to look for when you are choosing one. Either way, one phone call is all it takes to get an answer. Out of hours, that often means making the area safe that evening and coming back to deal with it properly in daylight, rather than trying to finish the whole job in the dark.
What a call actually involves
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01
You tell us what happened
What broke, how, and whether anyone is still in the room or the building. That is all we need to start.
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02
We ask a few questions
The age and type of the building usually tells us most of what we need before we even see a photo.
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03
You send a photo if you can
One shot from the doorway is plenty. Nobody needs to go back in to take it.
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04
We tell you where you stand
What we think it is, what happens next, and roughly when we can get to you.
What people ask us when something has just happened
Do I need to leave the house?
Usually just the room, with the door shut. Whether a whole property needs to be vacated depends on what has happened and where, and that is exactly the kind of thing worth a phone call rather than a guess. If you are in any doubt, leave and call from outside.
How quickly can someone come?
We answer the phone 7am to 7pm, seven days a week, and take out-of-hours callouts when something cannot wait. Tell us what has happened and we will tell you straight away whether we can get to you today.
What if I have already touched it or tried to clear it up?
Stop, wash your hands and any exposed skin, and put the clothes you were wearing aside rather than shaking them out. Tell us what you did when you call. It changes nothing about whether we come, it only changes what we tell you to do next.
Will you tell me if it was not asbestos at all?
Yes. A lot of calls turn out to be something else entirely, and you will hear that from us plainly rather than being kept guessing.
If it turns out this was not the emergency it looked like
Once things are calm again, these cover the jobs people usually deal with next.
Close the door, then call
Leave the room, keep people and pets out, and call. If you would rather send a photo first and have us call you back, use the form instead.